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Business English20

[비지니스 영어] Ordering and Supplying Goods and Services Ordering and Supplying Goods and Services Over the phone, by email, or in person, placing and responding to orders is ans important part of business operations. This unit will teach you the expressions and vocabulary necessary to order goods and services naturally. Making Enquiries Use these expressions when asking questions to a supplier. Hello, can I help you? - We would like to know more abou.. 2024. 2. 20.
[비지니스 영어] Dialogue in the restaurant - 2 Dialogue Julie: 너의 스테이크에 문제가 있니? Julie: Is there a problem with your steak. Andrew: 응 있어. 나는 고기 속이 빨간걸 좋아해서 스테이크를 레어로 주문했거든. 그런데 그 대신 웰던 스테이크가 나왔어. 난 오랫동안 스테이크를 구운 걸 싫어해. 그래서 속이 갈색이고 고기 맛이 잘 안나네. Andrew: Yes, there is. I ordered a rare steak because I like it when the meat is red inside. But they have brought me well done steak instead. I don’t like it when they cook it for a long time, so it’s .. 2024. 2. 19.
[비지니스 영어] Dialogue in the restaurant - 1 Dialogue Waiter: 안녕하세요, 무엇을 도와드릴까요? Waiter: Welcome. How can I help you? Julie: 좋은 저녁입니다. 저는 Smith라는 이름으로 9시에 예약을 했습니다. Julie: Good evening. I have/make a reservation for 9p.m. in the name of Smith. Waiter: 4분 예약하셨네요, 그렇죠? 안타깝지만 아직 테이블이 준비되지 않았습니다. 바에서 기다리시면, 준비가 될 때 부르겠습니다. Waiter: A table for four, isn’t it? I’m afraid that the table isn’t available yet. If you’d like to wait at the bar, we’ll.. 2024. 2. 16.
[비지니스 영어] Complaints NOUNS (명사) complaint: 불평/불만 error: 오류 fault: 잘못 responsibility: 책임감 inconvenience: 불편함 manual: 설명서 oversight: 간과 quality: 질 VERBS (동사) accept: 받아들이다 assure: 보증하다 attend to: 해결하다 blame: 탓하다 damage: 손상시키다 do about: ~관해 행동하다 promise: 약속하다 repair: 수리하다 ADJECTIVES (형용사) clerical: 사무의 ADVERBS (부사) as ~ as possible: 가능한 ~하게 immediately: 즉시 PREPOSITION (전치사) upon: ~하자마자 How to handle the complaints Taki.. 2024. 2. 15.
[E-mail 작성] Business email -3(COO|CEO|CFO) NOUNS (명사) attachment: 첨부파일 bullet points: 중요한 항목들 caution: 주의 discretion: 신중, 주의 emphasis: 강조 salutation: 인사 signature: 서명 VERBS (동사) carbon copy (cc): 복사하다 forward: 재전송하다 present: 제시하다 ADJECTIVES (형용사) adequate: 적절한, ~을 하기에 충분한 confidenial : 기밀의 consistent: 지속적인 dear: 친애하는, 그리운 private: 개인적인, 사적인 sensitive: 민감한 standard: 기준의 updated: 최신의 varying: 다양한 ADVERBS (부사) legally: 합법적으로 VOCABULARY 1. W.. 2024. 2. 14.
[비지니스 영어] Complaining and Apologizing -2 Dialogue - 1 A : Hello, how can I help you today? B : Hi, I'm calling to make a complaint. A : Oh, what seems to be the problem? B : I bought a pair of boots from your online shop, and the actual product did not match the description on the website. A : Thank you for bringing this to our attention. Can you tell me which boots you purchased? B : The knee-high work boots. I ordered the dark brown,.. 2024. 2. 13.
[비지니스 영어] Complaining and Apologizing -1 Complaining and Apologizing Sometimes people and companies make mistakes. One of the most important skills in business is discussing and resolving problems in a polite manner. This unit will teach you the expressions that English speakers use to makecomplaints and mediate conflict Complaining These expressions are useful for expressing your complaints. How can I help you? - I would like to repor.. 2024. 2. 12.
[E-mail 작성] Business email - 2 Formal email Dear Mr. Jenkins, I'm emailing you regarding next month's conference. I wanted inform you that the schedule will be very demanding, so I thought I'd give you an overview.There will be small presentations all morning from 8 a.m. to 12 p.m. The conference will then give a buffet lucn in the main hall. After that, participants will attend various workshops between 1 p.m. and 3 p.m. You.. 2024. 2. 9.
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