롤플레이 11, 12번 답변 시 활용도 높은 표현 모음

https://www.pexels.com/

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롤플레이 11번 - 주어진 상황에서 직접/전화 질문하기

 

 

● 인사하기

Hello, there.

Excuse me.

 

 

●  목적 밝히기

(전화) I am calling to ask you some questions about 주제

(방문) I am here to ask you some questions about 주제

(목적 밝히기) I'd like to 하고 싶은 일

 

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●  질문하기

 

1. 종류 문의

What kinds of 사물 do you 하는 일?

 

2.생김새 문의

What does it look like?

 

3. 물건 찾기

Where can I find some 물건?

 

4. 가격 문의

How much does it cost?

 

5. 위치 문의

I wonder where it is located. Can you give me some directions?

 

6. 시간 문의

What time does it open or close?

 

7. 기간 문의

How long does it take (to 일)?

 

8. 특정 가능 여부 문의

Is it possible (for you) to 특정한 일?

 

9. 도움 요청하기

Can you 부탁할 것 by any chance?

Do you mind helping me out on that?

 

10. 예약 문의

Can I book 용건 for 인원수?

 

11. 약속 잡기

Can I make an appointment with 사람?

Do you have any schedule tonight?

 

12. 할인 문의

Is it on sale?

I wonder if you(they) have any promotions going on. (recommendations/information) 

 

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●  마무리

Please let me know as soon as possible.

Please get back to me when you get this, alright?

Thanks for your help.(친구) Talk to you later.

See ya.

 

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롤플레이 12번 - 문제 상황 설명과 대안 제시하기

 

 

●  인사하기

Hello, there.

Excuse me.

(친구) Hello, Jenny. This is Jina again.

(가게/상점) Hello, this is a person (customer, member, resident, audience) who visited your store last night.

 

 

●  목적 밝히기

(전화) I am calling to tell you about ~.

(방문) I am here to ask you some questions about ~.

(나쁜 소식이 있어~) I am so sorry but I have some bad news.

 

 

●  상황 설명하기

I've got a problem. The problem is 상황.

(스케줄 캔슬) I don't think I can make it to the 내용 because something has come up.

(제품 문제) There is something wrong with the item.

 

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●  대안 제시하기

So, I have some suggestions. Here is the deal.

 

1. 교환하기

I'd like to exchange it for a new one.

 

2. 환불받기

I'd like to get a refund.

 

3. 할인받기

I'd like to get a discount.

 

4. 수리하기

I want you to repair it as soon as possible.

 

5. 추천받기

Do you have any other suggestions/ideas/recommendations?

 

6. 스케줄 변경하기

I'd like to reschedule the plan/appointment. 

 

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●  제안할 때

I've got a problem. The problem is 상황.

(스케줄 캔슬) I don't think I can make it to the 내용 because something has come up.

(제품 문제) There is something wrong with the item.

 

 

●  사과하기

I've got a problem. The problem is 상황.

(스케줄 캔슬) I don't think I can make it to the 내용 because something has come up.

(제품 문제) There is something wrong with the item.

 

 

●  마무리

I've got a problem. The problem is 상황.

(스케줄 캔슬) I don't think I can make it to the 내용 because something has come up.

(제품 문제) There is something wrong with the item.