롤플레이 공략 - 11번 질문하기, 12번 문제해결 및 대안 제시

 

롤플레이 공략 
11번 질문하기
12번 문제해결 및 대안 제시

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11번 문제 -  전화? or 직접 방문?

① 직접 방문

I'd like to give you a situation and ask you to act it out. You are at a funiture store to buy a piece of furniture. Ask the clerk three or four questions about the furniture you would like to buy.

 

② 전화 문의

I'd like to give you a situation and ask you to act it out. You would like find a house to live in. Call a management office or a real estate agency and ask three or four questions about getting a house to live in.

 

11번 답변 - 도입부 표현

① 전화 문의 - 친구

Hi, there. This is Billy. I'm calling to ask you some questions about your MP3 Player.

 

② 전화 문의 - 영업점

Hi, there. I'm calling to inquire about tonight's performance/movie

(about staying at your hotel/about a package trip to China).

 

I'm thinking of going on a vacation with my friend.

 

③ 현장 문의

Excuse me, I would like to buy some furniture.

(I would like to open an a account).

 

[리뷰 이벤트] 오픽 IH/AL용 스크립트, 시험의 꿀팁 노하우를 드립니다. '오픽 추월차선' 출판 기념

[리뷰 이벤트] 오픽 추월차선(중급편) 전자책 출시 기념 (오픽 스크립트 IM2 IM3 IH)

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★★ 상품/서비스 문의 - 필수 암기 표현들 ★★

What kinds of rooms(studio/pacakages) are available?

★ Can you give me any recommendations?

★ I wonder if you have any promotions going on currently.

★ Do you Have a website(that) I can see by any chance?

 

Can you give me some directions to your store?

 

I wonder if I could bring my car.

 

Can I park there? If not, I'll just take the subway.

 

Is the store close to the subway station? Is it within walking distance?

 

Can you tell me when I can visit your store?

 

Until when are you open? I get off at six. Are you open till then?

 

Can you tell me how much it is?

(Can you tel me how much the price is?)

오픽미 : 네이버쇼핑 스마트스토어

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12번 문제 - 문제 발생 > 설명 + 대안, 제안, 해결책 제시

I'm sorry, but there is a problem I need you to resolve.

 

① 계획 변경/불참 통보 + 일정 변경

② 상품/서비스 불만 + 교환 or 환불 요청

③ 물건 분실 + 도움 요청

④ 기타 문제 해결

 

12번 답변 - 도입부 표현

I'm afraid that there's something wrong with my phone.

 

① 대안 제시

I would like to reschedule my flight.

I would like to get a new phone. (or Get an exchange.)

I wonder if I could get a refund, if I can't find a product(that) I like.

Could you please check if you~

Why don't we go next week instead?

 

② 답신 요청

Please let me know ASAP. Thank you in advance.

 

Give me a call when you get this. Okay?

 

Can you tell me what you think?

I'm fine with what you decide.

 

Call me back when you get this.

 

 

오픽 롤플레이 문제 유형 완벽하게 파악하기

 

[필독] 스크립트 활용법 (암기 시간을 획기적으로 단축하는 법)

[필독] 스크립트 활용법 (암기 시간을 획기적으로 단축하는 법)

[리뷰 이벤트] 오픽 IH/AL용 스크립트, 시험의 꿀팁 노하우를 드립니다. '오픽 추월차선' 출판 기념

[리뷰 이벤트] 오픽 추월차선(중급편) 전자책 출시 기념 (오픽 스크립트 IM2 IM3 IH)